Our ready-to-wear styles, including the Flex Tapestry Collection, are in-stock and ready-to-ship. Orders will be fulfilled within three business days. Expect minor shipping delays, particularly to Victoria where Australia Post is operating at reduced capacity to accomodate Stage Four COVID-19 restrictions. Major postal delays to US and UK addresses have eased.
Our made-to-order styles—the Empire Dress and the Pastoral Corset—are produced in Melbourne, which has been in Stage 4 of COVID lockdown since Sunday August 2nd. We're advising a wait time of up to four weeks for our made-to-order styles in addition to the timelines already outlined on our e-store, given how difficult the virus and associated restrictions can be to predict.
In August, our shipping provider Australia Post resumed air services to Canada. If you're shopping from Canada, we'll send your parcel through Australia Post as usual.
We're focused on fulfilling your orders as quickly as possible despite the circumstances. Please be patient with us, and reach out to firstname.lastname@example.org with any questions. We'll be sure to answer as soon as we can. Stay safe and sane. Your support means the world to us.