Information

Sizing

Our sizing follows Australian womenswear standards. Equivalencies are: XS/6AUS/2US, S/8AUS/4US, M/10AUS/6US, L/12AUS/8US, and XL/14AUS/10US. 

All garments in our current collection are true to size, with the exception of the Pastoral Corset, which runs small. To find the most appropriate size in the Pastoral Corset, measure your waist and subtract two inches or five centimetres. Select the Pastoral Corset which most closely matches that new measurement: XS/22.5 inches/58 centimetres, S/25 inches/64 centimetres, M/28 inches/71 centimetres, L/32inches/82cm. Made-to-measure service available through  info@gentlespring.co.

If you have specific sizing queries, contact info@gentlespring.co.

Shipping

We ship worldwide. Allow us two to three business days to process your order. Some styles are made to order—in these cases, allow us two to four weeks to ship your order. We do not ship orders on Saturdays, Sundays and Public Holidays. If you're ordering a garment for a special occasion, as a gift, or for another time-sensitive reason, please notify us by email and we'll do what we can to expedite the shipping process. The email for all shipping queries is info@gentlespring.co. We are not responsible for lost or stolen packages.

All Domestic orders—those within Australia—are shipped with tracking through Australia Post. A standard shipping rate of $15 is charged for orders under $100. Express post is available for  $17.50. For orders over $100, standard shipping is free.  Whenever possible, orders are shipped in compostable packaging. 

International orders are shipped with tracking through Australia Post. A standard shipping rate of $25 is charged for orders under $200.  Express post is available for $40. For orders over $200, standard shipping is free. Your order may incur customs duties and other taxes in your country. These charges are at your expense. When customs clearance procedures are required, it can delay delivery time beyond our control.