Information

Shipping

We ship worldwide. Allow us two to three business days to process your order. Some styles are made to order—in these cases, allow us one to two weeks to ship your order. We do not ship orders on Saturdays, Sundays and Public Holidays. If you're ordering a garment for a special occasion, as a gift, or for another time-sensitive reason, please notify us by email and we'll do everything we can to expedite the shipping process. The email for all shipping queries is info@gentlespring.co. We are not responsible for lost or stolen packages.

All Domestic orders—those within Australia—are shipped with tracking through Australia Post. A flat rate of $15 is charged for orders under $100. For orders over $100, shipping is free.

International orders are shipped with tracking through Australia Post. A flat rate of $25 is charged for orders under $200. For orders over $200, shipping is free. Your order may incur customs duties and other taxes in your country. These charges are at your expense. When customs clearance procedures are required, it can delay delivery  time beyond our control.

Sizing

Our sizing follows Australian women's standards. Equivalencies are: XS/6AUS/2US, S/8AUS/4US, M/10AUS/6US, L/12AUS/8US, and XL/14AUS/10US. If you have further sizing queries, contact info@gentlespring.co.