Pre-Order Timing:

Orders which include pre-order styles will ship in one parcel, once all styles are ready-to-ship. To arrange separate shipments, please contact care@gentlespring.co.

When you place a pre-order, you reserve a garment ahead of production. For this reason, pre-order shipping windows are subject to change. Pre-orders are strictly non-refundable, but can be exchanged for store credit.

Pre-orders that encounter delays will not be cancelled; please trust we're always working to bring your garments to life as quickly as we can.