Allow us up to three business days to process your order. All Australian orders are shipped with online tracking through Australia Post. All international orders are shipped via UPS. International orders may incur customs duties and other taxes. These charges are entirely your expense. If you choose not to pay these charges and the item is returned to us, you will not be refunded. We do not refund lost or stolen packages, so please ensure your shipping address is a secure location. For shipping queries, please contact care@gentlespring.co

Shipping Policies:

We Do:

Ship worldwide.
Ship all parcels with online tracking.
Ship in recyclable or compostable packaging.

We Don't:

Cover import duties or customs taxes. ✘
Refund lost or stolen parcels. ✘